Privacy Policy

Our Privacy Policy has been created to ensure you know what information LHA collects from you and what we do with it.

What information do we collect

When you use our website LHA will collect information you consciously provide us when you make an enquiry and can include your name, email address, home address etc. This information will only be used for the purpose of responding to your enquiry and any other uses you agree with such as participating in our tenant consultations.

In addition to the information you provide our website also uses cookies which collect information on how you and others use the site. You can manage what information is provided through cookies.

How Do We Use the Information That You Provide to Us?

Any information you provide to us will only be used in relation to your query, and retained in support of your query for reference purposes.   Website use information we gather will be processed for statistical purposes only.

Sharing Information with Third Parties

If you contact us about a repair in your home we share your details with our repairs contractor to enable the repair to be carried out.

No information you supply will be shared with any other third party.

For more information please read our LHA Fair Processing Notice December 2023