Sharing Owners
This page explains how our property management service operates for sharing owners. You should refer to your occupancy agreement for details of your responsibility as a sharing owner.
ACCOUNT
You will still receive a half yearly account but it will only contain your share of costs for any repairs for which you are liable under the Deed of Conditions.
All other charges are included in a monthly service charge payable by standing order with your rent. This includes building insurance.
ASISTANCE WITH HOUSING COSTS
Sharing owners are entitled to help with the rental element of their housing costs through housing benefit provided they meet the qualifying criteria. Your housing officer will be able to advise you regarding this.
If you qualify for housing benefit you may also get help with the service charge element.
In some circumstances you may be able to claim help with your mortgage costs (interest only) from the Benefits Agency but you should seek further advice based on your own individual circumstances.
REPAIRS
Although as a sharing owner you are liable for the costs of all internal repairs, we offer a repairs service to sharing owners using our approved contractors. This ensures that repairs are carried out to an acceptable standard. Please contact our Maintenance Department for more information on this.
Please remember you need the Association’s permission before carrying out any alterations to your property. Application forms are available at reception.
MORTGAGE/RENT ARREARS
Your monthly rent payments are monitored by your housing officer. Should you miss a payment you will be contacted within 2 weeks to try and establish the reason for the missed payment.
It may be that your circumstances have changed or you are experiencing some temporary financial difficulties. Your housing officer will be able to advise you about benefits to help with your rent and will discuss with you an arrangement to make up any arrears. As long as you are prepared to discuss any difficulties, the Association will take a sympathetic and understanding approach, should this fail to resolve the problem however the Association would have a responsibility to pursue the arrears through legal action if necessary.
Because any action to recover outstanding rent or mortgage has to be taken jointly by both the lender and the landlord, there is an agreement that both parties will keep each other informed of any arrears which arise.
WHO TO CONTACT
In most instances your first point of contact should be your housing officer
However if you have a query relating either to a repair shown on your half yearly account or to repairs needed in your property you should contact our Maintenance Section.
This page explains how our property management service operates for sharing owners. You should refer to your occupancy agreement for details of your responsibility as a sharing owner.
ACCOUNT
You will still receive a half yearly account but it will only contain your share of costs for any repairs for which you are liable under the Deed of Conditions.
All other charges are included in a monthly service charge payable by standing order with your rent. This includes building insurance.
ASISTANCE WITH HOUSING COSTS
Sharing owners are entitled to help with the rental element of their housing costs through housing benefit provided they meet the qualifying criteria. Your housing officer will be able to advise you regarding this.
If you qualify for housing benefit you may also get help with the service charge element.
In some circumstances you may be able to claim help with your mortgage costs (interest only) from the Benefits Agency but you should seek further advice based on your own individual circumstances.
REPAIRS
Although as a sharing owner you are liable for the costs of all internal repairs, we offer a repairs service to sharing owners using our approved contractors. This ensures that repairs are carried out to an acceptable standard. Please contact our Maintenance Department for more information on this.
Please remember you need the Association’s permission before carrying out any alterations to your property. Application forms are available at reception.
MORTGAGE/RENT ARREARS
Your monthly rent payments are monitored by your housing officer. Should you miss a payment you will be contacted within 2 weeks to try and establish the reason for the missed payment.
It may be that your circumstances have changed or you are experiencing some temporary financial difficulties. Your housing officer will be able to advise you about benefits to help with your rent and will discuss with you an arrangement to make up any arrears. As long as you are prepared to discuss any difficulties, the Association will take a sympathetic and understanding approach, should this fail to resolve the problem however the Association would have a responsibility to pursue the arrears through legal action if necessary.
Because any action to recover outstanding rent or mortgage has to be taken jointly by both the lender and the landlord, there is an agreement that both parties will keep each other informed of any arrears which arise.
WHO TO CONTACT
In most instances your first point of contact should be your housing officer
However if you have a query relating either to a repair shown on your half yearly account or to repairs needed in your property you should contact our Maintenance Section.
