Debt Recovery Procedure
It is the responsibility of the Association as Property Manager to recover all costs associated with operating the Property Management Service.
Whilst we will do everything possible to assist owners with financial difficulties our policy is quite clear that a firm and consistent approach be taken to arrears. Whilst legal action is a last resort, the Association will ultimately take whatever action is appropriate and necessary to recover the debt.
You should pay your account within 14 days of receiving it. Remember the Association has already paid out money to contractors etc and is therefore dependant on recovering these sums.
If you anticipate difficulty settling your account in full within the required timescale please contact our Finance Department as soon as possible. An arrangement can be made to pay the account by instalments.
If you approach the Association for assistance we will normally take a sympathetic and understanding approach. If however you fail to contact the Association and do not pay your account then the Association will have no option but to take legal action to recover the debt.
Initially, interest of 5% will be charged to all accounts for non payment. Reminder Letters will be sent advising you of when this action will occur.
Additional administration and legal costs associated with Debt Recovery Action will then be charged to your account.
Where the Association obtains a decree for payment and the debt is still not cleared the decree may be enforced by:
• arresting your wages
• arresting your bank account
• intercepting payments due to you by a third party
• stopping you selling your house.
• arranging for sale of your household contents
At any stage the Association is prepared to negotiate with you an arrangement to pay by instalment. Please ensure therefore that you always contact us in the event of financial difficulties.
All information will be treated in the strictest of confidence.
It is the responsibility of the Association as Property Manager to recover all costs associated with operating the Property Management Service.
Whilst we will do everything possible to assist owners with financial difficulties our policy is quite clear that a firm and consistent approach be taken to arrears. Whilst legal action is a last resort, the Association will ultimately take whatever action is appropriate and necessary to recover the debt.
You should pay your account within 14 days of receiving it. Remember the Association has already paid out money to contractors etc and is therefore dependant on recovering these sums.
If you anticipate difficulty settling your account in full within the required timescale please contact our Finance Department as soon as possible. An arrangement can be made to pay the account by instalments.
If you approach the Association for assistance we will normally take a sympathetic and understanding approach. If however you fail to contact the Association and do not pay your account then the Association will have no option but to take legal action to recover the debt.
Initially, interest of 5% will be charged to all accounts for non payment. Reminder Letters will be sent advising you of when this action will occur.
Additional administration and legal costs associated with Debt Recovery Action will then be charged to your account.
Where the Association obtains a decree for payment and the debt is still not cleared the decree may be enforced by:
• arresting your wages
• arresting your bank account
• intercepting payments due to you by a third party
• stopping you selling your house.
• arranging for sale of your household contents
At any stage the Association is prepared to negotiate with you an arrangement to pay by instalment. Please ensure therefore that you always contact us in the event of financial difficulties.
All information will be treated in the strictest of confidence.
